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SKU
Nova Offset Cane with Strap
Our Offset Canes with Strap are clearly a cane favorite. The offset came provides excellent support for the wrist, the soft grip is comfortable for the hands and the strap is super convenient.
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange . Please see below for more information on our return policy.
All returns must be postmarked within thirty (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at info@provectamedsupply.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange . Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged :
● Items that have been used
● Incontinence & Sanitary Items
● Bedding
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 10% restocking fee will be charged for all returns in excess of $100.00 .
QUESTIONS
If you have any questions concerning our return policy, please contact us at: